Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Haven processes personal data when you use lightpotatopalace.click, submit print inquiries, upload files, or arrange studio services in Fort-de-France.

Terms of ServiceContact
Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
01

Data We Collect

We may collect contact details, order and inquiry information, uploaded image files, print specifications, consultation notes, payment-related records, and technical data such as device, browser, and usage information. Where needed for file-preflight or production, we also process the content of customer-submitted artwork and related instructions.

The categories of data collected depend on how a visitor uses the site, places an order, or requests a consultation.
02

How We Collect Data

We receive data when a user submits an inquiry, uploads files, books a consultation, communicates by email, or completes an order. We also collect certain information automatically through the website and may receive limited information from service providers involved in payment processing or site operation.

Most information is provided directly by the user; some technical data is generated automatically during site use.
03

Types of Cookies

The site may use essential cookies for security and basic operation, preference cookies to remember settings, and limited analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent depending on their function.

Cookie use is limited to common operational categories and is not intended to track users beyond the site context.
04

Cookie Controls

We use standard cookie controls to manage essential site functions and, where applicable, preference or analytics features. Users can block or delete cookies through their browser, but some parts of the site may not function properly if essential cookies are disabled.

Cookie choices can be adjusted through browser settings, and some browser features may limit cookie use.

Contact Information

Privacy email
support@lightpotatopalace.click
Privacy phone
+596 697 57 27 29
Postal address
27 Rue Martin Luther King, 97200 Fort-de-France
Privacy contact
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
Contact Page
GDPR

Regulation

GDPR Overview

Under GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimization and use information only for the purposes described in this policy.

Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, related cross-border processing.
Reference materials
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityEuropean Data Protection Board
This section is intended for users whose data is protected by GDPR.

Your data rights matter

GDPR Rights

Where GDPR applies, individuals may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. Consent may be withdrawn where processing relies on consent, without affecting prior lawful processing.

GDPR rights are available subject to the conditions and limits set by law.

Subject to applicable law, users may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. Where processing is based on consent, withdrawal of consent does not affect processing already carried out.

Available rights may differ depending on the legal basis and the type of data involved.

To exercise a privacy right, a user should provide enough information for us to identify the relevant data and assess the request. We may ask for additional details if needed to confirm identity or understand the scope of the request.

Requests are handled after reasonable verification of identity and scope.

We keep personal data only for as long as needed for the relevant purpose, including order handling, accounting, dispute management, legal compliance, and recordkeeping. When data is no longer required, we delete it or anonymize it where feasible.

Retention depends on the purpose of collection, legal duties, and the need to resolve service matters.

If we make material changes, we will update the policy text on the site and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We review this policy when our practices or legal obligations change.
01
Processing purpose

How We Use Data

We process personal data to respond to inquiries, review uploaded files for resolution and profile suitability, prepare size and paper consultations, provide quotes, manage test print review and final approval, produce printed items, arrange collection, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to diagnose problems and improve site performance.

We use personal data only for operational, contractual, and compliance-related purposes.
02
Sharing partners

Sharing With Service Providers

We may share personal data with payment processors, hosting and technical support providers, and other operational partners that help us run the website and fulfill orders. These parties are expected to use the data only for the services they provide and to protect it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
03
Legal basis

Legal Disclosures

We may disclose personal data when necessary to meet legal obligations, enforce our terms, protect our rights, respond to lawful requests, or address security and fraud concerns. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure may be required to comply with law, court orders, or lawful requests from public authorities.